https://old.framalibre.org/tags/help-desk fr https://old.framalibre.org/content/glpi <div class="field field-name-field-logo field-type-image field-label-above"><div class="field-label">Logo:&nbsp;</div><div class="field-items"><div class="field-item even"><img typeof="foaf:Image" class="img-responsive" src="https://old.framalibre.org/sites/default/files/styles/thumbnail/public/leslogos/logo-glpi-bleu-1_5.png?itok=crtv-2GN" width="100" height="68" alt="" /></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-above"><div class="field-label">Texte descriptif:&nbsp;</div><div class="field-items"><div class="field-item even" property="content:encoded"><p>GLPI (Gestion de Parc Libre Informatique) est un outil spécialisé dans la gestion de parc informatique. Il prend en charge les principaux processus ITIL qui gravitent autour de la gestion de parc (Gestion des demandes de services, des requêtes, des incidents, des problèmes, des changements, des SLA (contrats de services), ...<br /> GLPI est une solution complète, adaptée à la majeure partie des parcs informatiques qu'ils soient petits, moyens ou grands.<br /> L'interface web est claire, conviviale et intuitive. Elle est développée en PHP/AJAX sur une base de données MySQL/MariaDB.<br /> Les fonctionnalités de l'outil peuvent être facilement étendues par une série de plugins disponibles directement sur le site de l'éditeur (gestionnaire d'inventaire, de badges, de licences, de base de données, de ressources Humaines, d'architecture réseau, ...)<br /> Le produit peut être couplé avec une solution d'inventaire indépendante telle que OCS-Inventory.<br /> L'installation est relativement simple et bien documentée.</p> </div></div></div><div class="field field-name-field-page-wikip-dia field-type-link-field field-label-hidden"><div class="field-items"><div class="field-item even"><a href="https://fr.wikipedia.org/wiki/Gestion_libre_de_parc_informatique" target="_blank">Voir sur Wikipédia</a></div></div></div><div class="field field-name-field-lien-officiel field-type-link-field field-label-hidden"><div class="field-items"><div class="field-item even"><a href="http://glpi-project.org/" target="_blank">Lien officiel</a></div></div></div><div class="field field-name-field-autre-lien field-type-link-field field-label-hidden"><div class="field-items"><div class="field-item even"><a href="http://wiki.glpi-project.org/doku.php" target="_blank">GLPI-WIKI</a></div></div></div><div class="field field-name-field-annuaires field-type-taxonomy-term-reference field-label-above"><div class="field-label">Catégorie:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/annuaires/logiciel" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="" class="label label-primary">Logiciel</a></div></div></div><div class="field field-name-field-os field-type-taxonomy-term-reference field-label-above"><div class="field-label">Disponible sur:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/os/gnulinux" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">GNU/Linux</a></div><div class="field-item odd"><a href="/os/mac-os-x" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Mac OS X</a></div><div class="field-item even"><a href="/os/windows" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Windows</a></div></div></div><div class="field field-name-field-langue field-type-taxonomy-term-reference field-label-above"><div class="field-label">Langue:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/langues/fran%C3%A7ais" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Français</a></div><div class="field-item odd"><a href="/langues/multilingue" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Multilingue</a></div><div class="field-item even"><a href="/langues/english" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">English</a></div><div class="field-item odd"><a href="/langues/german" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">German</a></div><div class="field-item even"><a href="/langues/espa%C3%B1ol" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Español</a></div><div class="field-item odd"><a href="/langues/autre" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Autre</a></div></div></div><div class="field field-name-field-choixlicence field-type-taxonomy-term-reference field-label-above"><div class="field-label">Licence(s):&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/licences/licence-publique-g%C3%A9n%C3%A9rale-gnu-gnu-gpl" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Licence Publique Générale GNU (GNU GPL)</a></div></div></div><div class="field field-name-field-version field-type-taxonomy-term-reference field-label-above"><div class="field-label">Version:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/versions/logiciel-en-version-stable-publi%C3%A9" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Logiciel en version stable (publié)</a></div></div></div><div class="field field-name-field-firme-soci-t- field-type-taxonomy-term-reference field-label-above"><div class="field-label">Société ou organisation:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/soci%C3%A9t%C3%A9s-et-organisations/teclib" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Teclib</a></div></div></div><div class="field field-name-field-alternative-pour field-type-taxonomy-term-reference field-label-above"><div class="field-label">Alternative pour:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/alternatives-proprios/peregrine-system-assetcenter" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Peregrine system (AssetCenter)</a></div><div class="field-item odd"><a href="/alternatives-proprios/remedy-bmc-software" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Remedy (BMC Software)</a></div><div class="field-item even"><a href="/alternatives-proprios/servicenow" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">ServiceNow</a></div><div class="field-item odd"><a href="/alternatives-proprios/freshdesk" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Freshdesk</a></div><div class="field-item even"><a href="/alternatives-proprios/cherwell" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Cherwell</a></div><div class="field-item odd"><a href="/alternatives-proprios/ivanti" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Ivanti</a></div></div></div><div class="field field-name-field-tags field-type-taxonomy-term-reference field-label-inline clearfix"> <div class="field-label"> <span class="glyphicon glyphicon-tags"></span> Tags:&nbsp; </div> <div class="field-items"> <div class="field-item even"><a href="/tags/gestion-de-parc-informatique" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">gestion de parc informatique</a></div> <div class="field-item odd"><a href="/tags/help-desk" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Help-desk</a></div> <div class="field-item even"><a href="/tags/cmdb" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">CMDB</a></div> </div> </div> <div class="field field-name-field-capture-d-cran field-type-image field-label-above"> <div class="field-label"> Capture d&#039;écran:&nbsp; </div> <div class="field-items carousel slide" data-ride="carousel" data-interval="false" id="field-capture-d-cran-carousel"> <div class="carousel-inner" role="listbox"> <div class="field-item item even active"> <a href="https://old.framalibre.org/sites/default/files/general%20view.png"><img typeof="foaf:Image" class="img-responsive" src="https://old.framalibre.org/sites/default/files/styles/medium/public/general%20view.png?itok=MJLuYuQJ" width="220" height="112" alt="" /></a> </div> <div class="field-item item odd"> <a href="https://old.framalibre.org/sites/default/files/Asset%20management.png"><img typeof="foaf:Image" class="img-responsive" src="https://old.framalibre.org/sites/default/files/styles/medium/public/Asset%20management.png?itok=86kAlH_C" width="220" height="126" alt="" /></a> </div> <div class="field-item item even"> <a href="https://old.framalibre.org/sites/default/files/asset%20management-%20details.png"><img typeof="foaf:Image" class="img-responsive" src="https://old.framalibre.org/sites/default/files/styles/medium/public/asset%20management-%20details.png?itok=5JaTqnZo" width="220" height="125" alt="" /></a> </div> <div class="field-item item odd"> <a href="https://old.framalibre.org/sites/default/files/Screenshot%202022-02-02%20at%2012.27.58.png"><img typeof="foaf:Image" class="img-responsive" src="https://old.framalibre.org/sites/default/files/styles/medium/public/Screenshot%202022-02-02%20at%2012.27.58.png?itok=kEGyJ-ny" width="220" height="125" alt="" /></a> </div> </div> <a class="left carousel-control" href="#field-capture-d-cran-carousel" role="button" data-slide="prev"> <span class="glyphicon glyphicon-chevron-left" aria-hidden="true"></span> <span class="sr-only">Previous</span> </a> <a class="right carousel-control" href="#field-capture-d-cran-carousel" role="button" data-slide="next"> <span class="glyphicon glyphicon-chevron-right" aria-hidden="true"></span> <span class="sr-only">Next</span> </a> </div> </div><div class="field field-name-field-r-f-rencement-interne field-type-taxonomy-term-reference field-label-above"><div class="field-label">Référencement interne:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/r%C3%A9f%C3%A9rencement-interne/glpi" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">GLPI</a></div></div></div> Fri, 03 Feb 2017 23:32:00 +0000 Pbr18 415 at https://old.framalibre.org